- Concept - Realise - Track

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All process stakeholders contribute ownership to processs. Effectively enabled processes are derived from controlled process inputs - comprising of, people, machines/equipment, methods, materials and the process environment - transformed to standardised and predictable customer valued outputs. Process errors are attributed to any one or more of these process elements... not, as usually first to blame, ..just people. Everyone 'doing their best' (tampering) completely destroys predictability.

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Concept

Accountability

Understanding

Activity

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Realise

Create

Review

Standardise

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Track

Predict

Assess

Trend

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