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1 PLAN 2 DATA 3 PROCESS 4 MAP 5 ANALYSE 6 IMPROVE 7 WRITE 8 TRAIN

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3. "If Japan Can (50-60 years ago) Why Can't We (Today)?"

2. The ISO 9001 QMS is Changing Sept 2015 Four (4) Key Changes - Aug 2015

1. 96 % of issues and Successes of corporations exist because of its processes

6% because of its people"- April 2015

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