Part 1  Creating a Quality Management Plan

• Quality Management Plan Process
• Process Improvement

• Total Quality Management TQM
• Standards and Regulations, ISO 9001
• Quality Costs

Project Quality  - Web Training

• Checklists, Flow (Swim lane)  charts 
• Control Charts, Benchmarking
• Design cof Experiments (DOE)

• Creating a Quality Management Plan (QMP)
• Activity  - Creating a QMP
• Summary

l

© Kure and Associates, Kure Pty Ltd                             p : 04 08 120 726                              e : kureandassociates@kure.com.au